Privacy Policy

Shanya — shanya.ca
Last updated: March 2026

Protection of Personal Information

Shanya (hereinafter “Shanya”, “we”, “our” or “us”) is committed to protecting the privacy and personal information of its clients and website visitors.

This privacy policy explains how personal information is collected, used, stored, and protected when you visit shanya.ca (the “Website”), when you make an appointment for a consultation, or when you communicate with us.

By using the Website or by providing us with personal information, you accept the practices described in this policy.

Personal Information

Personal information refers to any information that can identify a natural person.

Shanya may collect certain personal information, including but not limited to:

First and last name
Email address
Phone number
Mailing or billing address
Information related to appointments or consultations
Payment information (when applicable)

This information may be collected when you:

Make an appointment for a consultation
Fill out a contact form
Sign up for a newsletter
Communicate with us by email or phone
Interact with our Website

Personal information is collected only when you choose to provide it voluntarily.

Use of Personal Information

Personal information collected by Shanya may be used for the following purposes:

To answer your questions or requests for information
To schedule and manage consultations or appointments
To provide personalized recommendations or services
To process payments when required
To send appointment confirmations or follow-ups
To send promotional communications or newsletters (if you have consented)
To improve our services and the user experience on the Website
To produce internal statistics and administer our activities

Shanya will not use your personal information for other purposes without your consent, except when required by law.

Cookies and Navigation Data

The Website may use cookies or similar technologies to automatically collect certain non-personal information, such as:

IP address
Browser type
Type of device used
Pages viewed
Duration of visit to the Website

This information allows us to, among other things:

Improve the functioning of the Website
Understand how visitors use the site
Optimize user experience
Produce anonymous statistics

You can change your browser settings to refuse or limit the use of cookies. However, some Website functionalities may be affected.

Protection of Personal Information

Shanya implements reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

These measures may include:

Secure website hosting
SSL certificate and secure connection (HTTPS)
Limited access to personal information
Administrative and technical security measures

Only authorized individuals who need this information in the course of their duties can access it.

However, no data transmission or storage system on the Internet is entirely secure. Therefore, Shanya cannot guarantee absolute security.

Third-Party Services

Shanya may use certain third-party service providers to operate certain features of the site or business, including:

Appointment scheduling platforms
Payment processors
Website hosting
Newsletter sending platforms

These providers may have access to certain personal information only to the extent necessary to provide their services.

Shanya does not sell its clients' personal information to third parties.

The Website may also contain links to other websites. Shanya is not responsible for the privacy practices of these external sites and encourages you to consult their policies.

Retention of Information

Personal information is retained only for the duration necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When the information is no longer needed, it is securely deleted or anonymized.

Your Rights

In accordance with applicable personal information protection laws, you have the following rights, among others:

Access the personal information held about you
Request correction of inaccurate or incomplete information
Withdraw your consent to the use of your information
Request the deletion of your information when permitted by law
Unsubscribe from promotional communications at any time

To exercise these rights, you can contact us at the details below.

Policy Modification

Shanya reserves the right to modify this privacy policy at any time.

Any modifications will be published on this page. Continued use of the Website after the publication of modifications constitutes your acceptance of them.