F.A.Q

We are here to help you achieve beautiful and healthy skin.

Beauty product questions

Yes. SHANYA products are formulated to suit all skin types, including sensitive skin. They are particularly recommended for damaged, hyperpigmented, or weakened skin caused by the use of harsh products. Each formula is designed to gently repair, soothe, and rebalance the skin.

The first results can be visible after 2 to 4 weeks of regular use, depending on your skin type and specific concerns. For lasting and optimal results, continuous use over several weeks is recommended, following the advised routine.

SHANYA products are not intended to depigment the skin. They help to even out skin tone, reduce blemishes, correct hyperpigmentation, and reveal the skin's natural radiance, without irritating or damaging it.

Yes. SHANYA products are developed in collaboration with certified laboratories, according to strict quality and safety standards. Each formula is carefully tested to ensure its effectiveness while respecting the skin's health.

Absolutely. SHANYA products are designed to work together in a complete routine (cleansing, serum, cream, targeted treatments). However, it is recommended to follow the instructions for use and, in the case of very sensitive skin, to introduce the products gradually.

Questions about a private beauty consultation

Yes, the consultation is open to everyone, even if you are new to the brand.

No. The consultation is primarily an opportunity to analyze your needs and provide personalized recommendations. You are free to decide whether you wish to purchase the suggested products — there is no obligation.

Yes, according to the conditions stated at the time of booking.